Hi Bev,
It was great to hear that you enjoyed the Zoe bracelet. We really appreciate your detailed review.
Thank you also for your feedback highlighting where we can do better. We appreciate hearing about your experience and your thoughts about the sliding ball catch slides. Your comments are really helpful in highlighting opportunities to improve our product and your concern has been addressed internally. We will consider changing the bracelet clasp to make it easier and more comfortable to wear.
Thank you for being our customer! We are looking forward to seeing you back!
Kind Regards,
Akuna Pearls